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Digital Business & services innovation
Industry 4.0 provides businesses and cities with the opportunity to offer new products and complementary real-time services.
Due to the benefits of improved transparency and new opportunities for citizen and stakeholder engagement, the provision of urban-related data for citizens and local businesses has been identified as an important tool for leveraging sustainable urban policy. The technological advances in the area of ICT have led to a growing digitization of cities in recent decades. Digital city data relating to, for example, administrative processes, urban construction projects or energy consumption of buildings is accumulated in large quantities. ICTs offer new potential for the dissemination and proper use of data, while an "Urban Data platform" offers the possibility of digital networking of various ICT solutions in urban areas.
• Public administration (e.g. integrated urban development unit); performance management
• Companies active in the areas of transport, energy, project development, etc.; smart services and data collection
• IT companies as a solution provider for smart services; data analysis platform and data collection components
• Research partners to promote innovation in the area of integrated system components from data collection and smart services
The following diagram demonstrates the solution components organized on five levels to meet the requirements of the end-user groups:
Through data-driven decision-making, improved targeting of user groups and new potential for improved automation ICTs can significantly optimize processes.
Integrated ICT solutions can offer completely new approaches to address existing problems. Additionally, previously unknown problems are revealed and new solutions are provided to solve them.
The advancing digitization of cities and regions also coincides with social change. In the last decade, a new "digital" generation of citizens has emerged, who want new products and solutions that make their daily lives easier. Both companies and cities are adapting to the proliferation of ICTs and are aligning their products and services to meet the emerging demand.
Cities can also cover specific areas and associated data and services (for example, through focusing on mobility services).
The Morgenstadt system solution "Urban Data-Platform" offers the following subcomponents according to the five levels of components presented above.
Systematic assessment of the needs of end users in terms of information and services. Cooperative design of services and applications according to identified needs.
Concrete innovative applications and services in an urban context that use specific data and information to address different user groups (such as the mobility app, track-my-street, smart-waste app).
A data platform capable of combining and analyzing data sets from a wide range of sources. The processed data are then made available via open interfaces for service providers.
To ensure compliance with data protection, including end user needs and data providers, the data must be processed and delivered through the analysis platform in accordance with these needs.
Innovative methods and techniques for gathering data in an urban context to feed the data analysis platform and prepare smart services.
The EU project SMARTER TOGETHER focuses on the co-creative exchange of knowledge and innovation between European cities to find new solutions for the sustainable development of the city of tomorrow. The focus is on the holistic development of energy-efficient districts, the promotion of electric mobility, the collection and exchange of data for the optimization of the urban system and the strengthening of local participation at local level. To this end, solutions are implemented in cooperation with the authorities, companies and research institutes in the three "Lighthouse Cities", Munich, Lyon and Vienna. Results and working approaches are then passed on to the "Follower Cities" of Santiago de Compostela, Venice and Sofia, as well as to the observer cities of Kiev and Yokohama.
The city of New York is pursuing a multitude of new approaches to capture, evaluate and process digital data with an urban context. The city collects data from a variety of different sectors of urban life and attempts to use these data to steer and improve urban processes. The city works closely with the Center for Urban Science and Progress at New York University to ensure proper handling of data. However, one of the best known examples of the New York data collection has been in cooperation with IBM.